Eye Exams With an Expert Lenscrafters Optometrist in Phoenix, Tempe, & Scottsdale, AZ

I had the pleasure of being evaluated and treated by Dr. Elena Filatova. It was my first eye exam, therefore; I was nervous, but she's a beautiful person and very respectful right from the introduction, so you immediately know and can feel you'll be well taken care of and safe under her supervision. I could sense she had so much she wanted to say when she discovered it was my first eye exam; because I'm in my 30s and I know better, and when I decided against having my eyes dilated due to my fear of possibly not being able to drive home. With no sign of frustration, irritation or annoyance, she didn't miss a beat, and seemed unbothered while simultaneously demonstrating patience and reassurance. Even though it would have been nothing short of a professional courtesy if she reamed me for being a healthcare professional and never initiating preventative vision screening or routine follow-up for visual health promotion. I asked a few follow-up questions about the dilation, she explained everything in detail and mentioned the side effects, how long they typically last, as well as what I could expect. She didn't push that information to encourage my participation in anything I wasn't comfortable with. For that, I decided to move forward with the more in-depth exam via dilation. There was nothing to it, just as she said. And it was in my best interest to have her complete the more thorough evaluation, due to it being my first ophthalmic exam as this method would enable her to obtaining a more definitive diagnosis for my symptoms, assist in obtaining an accurate assessment, and allow her to initiate a treatment plan tailored to my visual needs. The other staff were also a pleasant bunch, all of them greeted you on entrance and they were honest about every expectation, even if it meant you would obtain your prescription elsewhere. And that kind of culture, honesty, kindness, and pleasantry is irreplaceable in any business. Thanks ladies, you all get an A for AWESOMNESS in my book.